Marissa Bastian

Marissa Bastian works with campuses and partners to help them improve the efficacy, efficiency, and scalability of their peer tutoring programs as a Partner Success Specialist for Knack. She has 12 years of experience in higher education and academic support, having previously directed peer tutoring programs at colleges and universities in the Northeast and Florida. She enjoys traveling, going to see live music, and spending time with family.

Telling Your Tutoring Program’s Story Through Assessment: Part 1

Controlling the narrative of your tutoring program is important for a variety of reasons. Quite simply, you (and your team) are best positioned to tell your program’s story, share its successes, and identify areas for growth. To be able to articulate this narrative in a meaningful and compelling way, however, you need to infuse this story with evidence in the form of program data, which can only be discovered through assessment. Throughout this two-post series, we will discuss different approaches for tutoring program assessment, measures you can use to capture learning and success, and how you can incorporate this information into a report to your administration.

Planning Ahead: Hiring Tutors for the Next Academic Year

As the semester begins to wind down and summer approaches, budgets for the next academic year...

The Importance of Evaluating Tutors

In addition to training tutors and tracking their tutoring hours, it’s critical for their...

What You Should Know about CRLA Certification

In the world of learning assistance and academic support there are several professional...

The Benefits of Requiring and Paying for Tutor Training

If you’re in charge of a collegiate tutoring program, you know how difficult it can be to plan...

Mid-Year Tutor Onboarding: Maintaining Quality

Each new year can bring new hiring needs for a collegiate tutoring program.

Demand-Driven Support as an Alternative to Traditional Staffing Practices

Trying to prepare your tutoring or learning center for the upcoming academic year can feel a lot...