Knack Notes Blog

Take a deeper look into how peer learning can impact higher education.

The Future of Academic Support Is Student-Owned

For decades, higher education has treated academic support as something to be delivered to students. Tutoring, coaching, and mentoring have all been built on the idea that expertise flows in one direction, from the institution to the learner. It is a model born of good intentions but one that no longer fits the way today’s students live, learn, and lead. Students are no longer passive recipients of education. They are collaborators, creators, and problem-solvers who navigate complex academic, social, and professional landscapes. Yet the systems designed to support them still reflect a service mindset rather than one of shared ownership.

How Peer Tutors Can Use AI to Prepare Without Losing the Human Heart of Learning

AI is changing how students study, work, and communicate. For peer tutors on college campuses, that...

“I Do – We Do – You Do”: A Simple Framework for Guiding Students Through Tough Problems

Have you ever finished a tutoring session and realized you did most of the talking? It’s something...

You Can’t Scale Student Support the Old Way

Across higher education, one theme has become impossible to ignore. Student needs are rising faster...

The Tailor & The Tutor: How to Make Each Session A Perfect Fit

Tutoring is a lot like tailoring a suit:Imagine the week before a big event (or a huge exam). You...

Partnering for Student Success: How EAB and Knack Are Powering UMaine’s Student Support Ecosystem

When the University of Maine set out to strengthen student success and retention, leaders knew they...

Celebrating National Tutor Appreciation Week: Honoring the Peer Leaders Powering Student Success

Every October, colleges and universities take a moment to recognize the student leaders who make a...

Reimagining Student Support in Business Schools: Takeaways from Temple, Jackson State, and Kennesaw State

Business schools are rethinking student support to address three persistent challenges: retention...

How Higher Ed Can Support the Three Dimensions of Student Success

Every higher education leader is talking about student success. But success is more than grades,...

Peer Tutoring as a Mental Health Strategy: Rethinking Support in Higher Education

Higher education is facing two crises that often feel separate but are deeply interconnected:...

Why Peer Tutoring Deserves Recognition as a High-Impact Practice in Higher Ed

Harsh truth: Higher education is facing a readiness gap it can’t ignore.First-year students are...

Partner Spotlight: Brandon Winningham from Louisiana State University Shreveport

When Brandon Winningham stepped into the role of Director of Academic Success at Louisiana State...