When Doing More with Less Stops Working
When budgets tighten and teams are stretched thin, it becomes tempting to double down on what feels familiar. Institutions protect what already exists, redistribute workloads, and ask dedicated staff to do more with less. On the surface, it can look like resilience. In reality, it is often a slow erosion of impact. Student support, particularly academic support, was not designed for the scale or complexity of today’s higher education environment. Treating it as if it were is a risk, not a strategy.