Designing for Every Moment in the Student Lifecycle
Students don’t just need support at major milestones like enrollment, re-enrollment, or graduation — they need it throughout their entire journey.
Every interaction, large or small, shapes their experience and influences whether they stay and thrive or face barriers that derail their progress. It’s easy to focus on the big moments, but often, it’s the smaller, everyday touchpoints that matter most. If we want to help students succeed, we have to design for every step of the journey — not just the headline moments.