When I transitioned from a higher education administrator to a role in the higher ed-adjacent space, I knew it would change how I approached my work—but I didn’t fully grasp how much it would change my perspective. I had spent years immersed in campus culture, navigating the challenges of student success, equity, and retention. I worked closely with faculty, staff, and leadership, always striving to meet students’ needs with the resources available.
Seeing Partnerships Differently
Now, as a partner to higher education institutions, I bring those experiences to a different table—a table that, at times, felt separate when I was on the other side. It’s been an enlightening journey, one that’s highlighted the need for a key ingredient in any successful collaboration: respect.
In my previous role, I often worked with external vendors and partners, some of whom approached institutions as transactional customers rather than collaborators in a shared mission. That mindset didn’t sit well with me then, and it certainly doesn’t now. Building strong, impactful partnerships requires more than delivering a product or service. It requires trust, empathy, and a genuine commitment to advancing the institution’s goals.
Respect as a Foundation
Building a culture of respect with vendors requires mutual understanding. Respect isn’t about avoiding criticism or challenges—it’s about how we navigate them together. This aligns perfectly with my experience in higher ed and my current role: respect means seeing partnerships as a two-way street.
For institutions, this means viewing partners not as outsiders but as allies with unique expertise and resources to share. For partners, it means taking the time to understand the institution’s culture, values, and challenges—and tailoring solutions accordingly.
The Power of Alignment
One of the most eye-opening parts of my transition has been realizing just how much untapped potential exists in these partnerships. When both sides are aligned in their commitment to student success, incredible things can happen. For example, by focusing on equity-driven initiatives, institutions and their partners can address systemic barriers and create opportunities for the students who need them most.
That alignment starts with communication. Open, honest dialogue is critical to identifying not just what an institution needs but why—and how a partnership can help achieve those goals. It’s a lesson I’ve carried with me from my days in administration, and it’s one I strive to practice daily in my work now.
A Shared Commitment
My perspective has shifted, but my commitment to higher education remains the same. Whether I’m working alongside a college administrator or brainstorming ways to engage students more effectively, my goal is to build relationships that deliver real, measurable impact.
If you’re interested in learning more about what a true partnership can look like—or if you’re looking for a vendor that prioritizes collaboration and shared success—schedule a meeting. Let’s explore how we can work together to make a difference.
